Services

Energy system modeling including energy reserve calculation, demand response behavior, peak shaving requirement, integration of onsite energy generation and energy storage, customized microgrid / demand response management control platform with optimum CAPEX with maximum ROI. Optimization of microgrid assets to achieve resiliency goals while keeping costs and maintenance to a minimum, definition of single line diagram and microgrid specification, utility interconnection support, design review, commissioning verification and oversight.

Whether you are already a customer or not yet, our experts can diagnose your backup solution. Taking into account your current and future needs, we make clear recommandations with a clear goal: better protect your loads at a reduced cost.

Proper installation is key to ensuring a perfect backup. In Belgium, our team offers a complete installation (including preparation, Site or Factory Acceptance Test, and commissioning). Everywhere else in the world, our network of certified and trained partners will provide you with a professional installation service.

Maintenance contracts can be tailored to your on-site maintenance team and specific requirements such as Service Level Agreement (SLA), phone support, site visits and preventive or planned maintenance. Our power converters have a 2 year warranty that can be extended up to 5 years.

We organize customer training on your site or in our training centers (Belgium and United States). The trainings are organized in small groups and cover different subjects: general knowledge, use of the system, first level maintenance, etc. Contact your Account Manager to register.